SkinSolutions.MD Security Incident Notification

SkinSolutions.MD Security Incident Notification

SkinSolutions.MD LLC (“SkinSolutions.MD”) values the relationship we have with our customers and understands the importance of protecting their personal information. This notice relates to a security incident that may have involved some of our customers’ personal information.

SkinSolutions.MD recently concluded our investigation of a security incident that involved unauthorized access to the website we used to process credit card transactions.  Upon learning of this, we reset passwords, blocked the intruder’s access to the website, and immediately began an investigation to determine the scope of the incident.  

Our investigation has determined that information provided on the website we used to process credit card transactions between April 19, 2019 and June 6, 2019, including name, payment card number, expiration date, and security code, may have been accessed.  Although, to date, SkinSolutions.MD has no evidence that any personal information has been misused, out of an abundance of caution, we are publishing this notice on our website. On July 3, 2019, we began mailing letters to affected individuals.  If you believe you are affected but you have not received a letter by July 10, 2019, please call us at 1-844-243-0977 from 9:00 a.m. to 6:30 p.m. Monday through Friday Eastern Time.

As a reminder, under federal law, all consumers are entitled to a free copy of their credit report, at their request, from each of the major nationwide credit reporting companies once every 12 months. To order a free annual credit report, visit www.annualcreditreport.com, call toll-free 877-322-8228, or complete the Annual Credit Report Request Form (www.consumer.ftc.gov) and mail to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.

We deeply regret any inconvenience or concern this may have caused. To further protect customer information, we have taken steps to enhance our existing security protocols including implementing multi-factor authentication and a more robust web application firewall.