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Shipping Info

Shipping Info

*All orders must be reviewed by a physician prior to processing and shipping. This may cause delays to the standard shipping times listed below.

In addition, if phone numbers, emails or addresses are entered incorrectly, this could cause a further delay. Thank you for your understanding, quality service and patient care are our utmost priorities.

We cannot guarantee packages will arrive within the given timeframe. If your package has not arrived when expected, we recommend you contact the United States Postal Service as we do not have control of the package once it has been securely given to them for shipment.

Please expect longer shipping times during promotions and during the month of December, when the volume of mail handled by the USPS is significantly higher and may affect delivery time. We also recommend having items delivered to an indoor location or one where mail will be collected promptly, as extreme cold can damage products.

Calculate Your Shipping Costs

Our shipping rates are based on product weight and the location we are shipping to. Shipping starts around $10 for a Latisse kit (rates can vary) within the Continental United States.

To calculate your shipping rates, simply add the products to your Shopping Cart and type your city and zip code into the Estimate Shipping and Tax Calculator.

All Shipping Options


Destination	Arrival	Ships by	Rate	Service

50 U.S. States	3-5* business days from shipping date for most locations	Order can take up to 1-3 business days to process*	Varies	First Class

	2-4 business days from shipping date for most locations	Order can take up to 1-3 business days to process*	Varies	Priority

Out of Stock Items

We'll notify you via email if an item from your order is out-of-stock. Any out-of-stock items will ship separately once they become available, typically within 10 business days. There are no additional shipping charges. If you have questions, please contact Customer Support.