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PROMOTIONS & DISCOUNTS Find out how to save more with discount codes |
HOW CAN I FIND OUT ABOUT YOUR SPECIALS AND PROMOTIONS?
Most of our sales and promotions are offered to our members via our email list, so make sure you’ve subscribed! Any current publicly-available sales will be promoted on our home page banners.
WHY ISN'T MY PROMOTION CODE WORKING?
Please double-check the sale terms to make sure your code hasn’t expired, and copy-paste it to make sure it’s entered exactly. Most promotion codes will be entered in the shopping cart page right below your list of items and to the left of your total, but Brilliant Distinctions coupon codes will be entered a step or two later in the checkout process. If you’re sure that your code is correct and should be valid, please feel free to contact our client care team at 888-910-0623 from 9 AM to 4 PM PST Monday through Friday or contact us to ask about it.
WHY ISN'T MY DISCOUNT SHOWING ON A SALE PRODUCT?
First, check to see if you are logged in. If it's still not appearing we suggest checking the terms of the sale—you may need to purchase a certain number or combination of items, reach a certain total amount spent, have a specific size or type of item in your cart, or enter a promotional code to receive the discount. Please also check that the sale hasn’t ended.
HOW DO I GET A FREE GIFT WITH PURCHASE TO SHOW UP IN MY CART DURING A GIFT WITH PURCHASE PROMOTION?
Make sure you’ve added the total number of products, amount spent, or specific qualifying item(s) to your cart, and click “My Cart” in the top right hand corner of the screen to view your cart. You should see the gift item added and the discount applied in the total, as long as the promotion is still running and your cart contains everything needed to qualify for it.
DO YOU PRICE-MATCH?
Our prices are partly determined by the terms of our agreement with the manufacturers, so we can’t offer a guaranteed price match. However, we’re confident that in most cases, we’ll be offering the best price available on the products we sell. Please make sure you’ve registered for a free member account and are logged in to it to ensure that you’re seeing our best prices and members-only promotions.
If you’re seeing Latisse or any of our other products being sold at drastically lower prices than you see when you’re logged in to our site, it’s very likely that you’re looking at a knockoff or expired product or someone selling illegally—buyer beware!